Thank you for visiting the UFS Dispensaries Ltd website (the “Site”). UFS Dispensaries Ltd is a leading health care organisation based in Western Victoria and the Site is an information platform for pharmaceutical products and online retail store. The Site is designed to provide a convenient, private and informative retail experience. Accessible 24 hours a day, 7 days a week, the UFS Dispensaries Ltd Site offers an easy and convenient method for UFS members to  access or update their information, and for both UFS members and non-members to request information, order products online, or access a wealth of health-related, informative content.

UFS Dispensaries Ltd wants each visitor to the Site (“you”) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the following terms. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order or payment for membership also indicates your acceptance of these terms and conditions.

If you do not agree with the terms and conditions then you should cease to use the site.


When you visit our website the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information on how visitors to the site use it and the pages that may be of most interest. This information may be used to make assumptions about who uses your computer and to provide users of your computer with information that we think may interest the users of your computer. However, this information is not linked to any personal information you may provide and cannot be used to identify you. You should be able to configure your computer so that it disables “cookies” or does not accept them.


All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.

Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever. You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party’s medical condition.

Product images displayed are for representation purpose only. Actual product may differ from images shown.



This site is owned and operated by UFS Dispensaries Ltd. Unless otherwise specified, all material appearing on this site, including the text, website design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips are the sole property of UFS Dispensaries Ltd or their respective content providers. All software used on the site is the sole property of UFS Dispensaries Ltd or those supplying the software. You acknowledge that the Site contains Content, audio and video clips and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and may be protected in all forms, media and technologies which exist now or are developed in the future. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without UFS Dispensaries Ltd‘s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.


Except as expressly stated herein, UFS makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Site. Except as expressly stated herein, UFS expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to UFS arising from any product sold on the Site shall be the price of the product ordered. In no event shall UFS, its directors, officers, employees and representatives be liable for special, indirect, consequential or punitive damages related to product sold.


You expressly agree that use of the site is at your sole risk. In no event will UFS Dispensaries Ltd, its directors, officers, employees and representatives, third-party content providers or the like, warrant that the site will be uninterrupted or error-free. In addition, UFS Dispensaries Ltd, do not make any warranty as to the results that may be obtained from the use of the site, or use of the information, content, service, or products provided through the site.

Further, UFS Dispensaries Ltd explicitly disclaims any responsibility for the accuracy, content, or availability of information found on sites that link to or from the site from third parties. We cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites.

Under no circumstances shall we or any other party involved in creating, producing, or distributing the site be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) the use of or inability to use the site, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the site; (iii) unauthorized access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on the site; (v) negligent or wilful acts of UFS Dispensaries Ltd, its directors, officers, employees and representatives or (vi) any other matter relating to the site.

We disclaim all liability

To the maximum extent possible under applicable laws:

1. All implied warranties in relation to the use of this website are excluded.

2. We exclude all liability, including for negligence, to you or any other person arising directly or indirectly in connection with the use of this website.

3. Where such liability cannot lawfully be excluded, we limit our liability, at our option, to resupplying any goods or services in respect of which the liability arose or refunding any amounts paid for those goods or services.

You agree to indemnify and hold UFS Dispensaries Ltd, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

YOUR ACCOUNT OBLIGATIONS In consideration of your use of the Site, you agree to:

(a) provide true, accurate, current and complete information about yourself as prompted by the registration (membership) form (the “Registration Information”) and

(b) maintain and promptly update the Registration Information (“membership information”) to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration (“membership”) and refuse any and all current and future use of the Site.

You are responsible for maintaining the confidentiality of your password and registration (“membership”) and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. UFS Dispensaries Ltd consider this Registration Information (“membership information”) private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.


Credit Cards: We accept all major credit cards including Visa and MasterCard. There is no surcharge for using Visa or Mastercard.  Please be sure to provide your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. This is done to protect the security of your credit card details, as we do not store your card details at any point. In the event that we cannot fulfil your order, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. UFS Dispensaries Ltd reserves the right at any time after receipt of your order to accept or decline your order for any reason. UFS Dispensaries Ltd reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.


You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site. Visitors to the website are not permitted to reproduce any material from the site without the consent of the original owner of the material.


UFS Dispensaries Ltd may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, employees, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.

UFS Dispensaries Ltd uses Remarketing and Behavioural Targeting services provided by Google.

AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the activity of www.ufs.com.au with the Adwords advertising network and the Doubleclick Cookie. You can opt out of the cookie tracking here: http://google.com/settings/ads/onweb/optout?hl=en

UFS Dispensaries Ltd may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us.


In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, UFS shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. UFS shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled UFS shall immediately issue a credit to your credit card account in the amount of the incorrect price.


As far as legally possible this Agreement, its terms and conditions and the Use of this Site shall be governed by the laws in existence in Australia. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the state of Victoria and you agree to submit to having the matter dealt with in a court in the state of Victoria, Australia or another Australian jurisdiction.


Visitors may only use the website for lawful purposes and note that unlawful use of the website could lead to an offence or claim being made against them.


These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.

Links to external sites from this Site are provided for convenience only and UFS does not endorse or make any warranty with respect to such external sites.

UFS does not warrant that the Site will be available at any time. Users acknowledge that the Site may be unavailable for a number of reasons, including due to matters beyond UFS’s control, and shall not hold UFS accountable in respect of any claims arising there from. UFS does not warrant that users’ access to the Site will meet any particular performance criteria.

Not all items displayed in our catalogues will be available to purchase on the Site. These products are available at participating UFS stores while stocks last.

UFS reserves the right to monitor and limit the purchase amounts of products at its sole discretion. UFS reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases UFS will reduce product(s) to what UFS considers a non-commercial quantity.

This Site only delivers to Australian postal addresses. Orders purchased on this Site cannot be shipped to an international address.

UFS will cover the cost of freight of returned items where the mistake has been ours. The Site will accept returns of non-medication lines within 30 days with proof of purchase if goods are faulty, damaged or incorrectly represented. Goods must be in acceptable condition and UFS must be contacted prior to sending.

Products can be returned to UFS Dispensaries Ltd, however the UFS Dispensaries Ltd. Central Office must be contacted before a credit can be provided. All credits are paid back to the card which made the payment, no refunds will be provided by any UFS store for products purchased online.

For all credits and returns, please contact: 03 5327 7777
Email: [email protected]


These Terms of Use constitute the entire Agreement between UFS Dispensaries Ltd and you and govern the use of the Site. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

The content of the website and the terms and conditions may be updated or changed without notice and that their continued use of the website will be deemed acceptance of those changes.

For all membership related privacy matters refer to the UFS Dispensaries Ltd privacy policy available on this website.