Home delivery service available

Your medication, pharmacy products and giftware can be delivered to you at home – often on the same day!

Just phone your local UFS pharmacy to place your order.

The UFS online store also has a range of giftware products, virus protection products (adults and children’s face masks and hand sanitisers) and the products in our current catalogue available to purchase online for delivery straight to your door.

A small delivery fee of $8 applies for UFS members, or $10 for non-members. Orders are delivered by UFS delivery drivers to addresses within a 15 km radius of any of our regional stores (Ballarat, Beaufort, Bacchus Marsh, Gisborne and Melton), or within 5 km of our Coburg stores. For deliveries by UFS drivers, orders placed before 2pm on weekdays may be delivered the SAME DAY, depending on availability.

For delivery to addresses outside of these ranges, orders are delivered via Australia Post and will take longer.

If you already receive a medication pack from UFS, you may order additional products to be included with your delivery, which would not incur a delivery fee. Just call your regular UFS pharmacy to place your order.

If you are over 70 years of age or you meet the criteria listed below* you may qualify for one free medication delivery per month.

*Do you meet the criteria?

The government funded home delivery service of medications will be provided to customers who meet the following criteria:

  • They hold a Medicare or Department of Veterans’ Affairs (DVA) Card and are:
  • Isolating themselves at home on the advice of a medical practitioner, for confirmed COVID-19 cases; or
  • Meeting the current national triage protocol criteria for suspected COVID-19 infection after consultation with either the national COVID-19 hotline, state COVID-19 hotlines, a registered medical or nursing practitioner or COVID-19 trained health clinic triage staff; or
  • Aged over 70; or
  • Identify as Aboriginal and/or Torres Strait Islander and are aged over 50; or
  • People with chronic health conditions or who are immuno-compromised; or
  • Parents with new babies or people who are pregnant